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Website privacy policy

1.Name and address of the controller responsible for processing

protection laws applicable in the European Union and other provisions relating to data protection is the following company:

Name: Karl Dose GmbH
Address: Försterweg 73-77,
22525 Hamburg
Tel: +49 40 5473 22 0
Fax: +49 40 5473 22 99
Email: sales@karl-dose.de
Website: karl-dose.de

Name and address of the data protection officer

The data protection officer for the controller for processing is:

Name: Alexander Keibel
Address: Försterweg 73-77, 22525 Hamburg
Tel.: +49 40 5473 2236
E- mail: keibel@karl-dose.de



2.Collecting and storing personal data, as well as type and purpose of use

a) When visiting the website If you access our website, information is automatically sent by the browser you use on your end device to our website servers. This information is temporarily stored in a ‘log file’. The following information is collected without any action on your part and stored until it is automatically deleted: ·

the IP address of the accessing machine;

·the date and time of access;

·the name and URL of the file retrieved;

·the website visited before accessing our website (referrer URL); and

·the browser used and possibly also your machine’s operating system, as well as the name of your access provider.


The specified data is processed by us for the following purposes:

· to ensure a smooth connection is established with the website;

· to ensure comfortable use of our website;

· to evaluate system security and stability; and

· for other administrative purposes.

The legal basis for data processing is Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. Our legitimate interests are based on the above-mentioned purposes for collecting data. We never use the data collected to personally identify you.


 b) When subscribing to our newsletter If you have given your explicit consent under Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, we use your email address to send you our newsletter on a regular basis. You simply have to provide an email address to receive newsletters. You can unsubscribe at any time, for example by using the link at the end of each newsletter. Alternatively, you can send your request to unsubscribe to the above-mentioned contact details, either by email, fax or by post, at any time.


c) When using our contact form If you have any questions, we give you the option of contacting us via the form provided on the website. You must provide a valid email address so that we know who the request came from and are able to respond to it. You can provide more information on a voluntary basis.

Data processing for the purposes of you contacting us takes place on the basis of Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR, if your voluntary consent has been given. Personal data collected by us when the contact form is used is automatically erased once your request has been resolved.



3. Sharing data

Your personal data is not shared with third parties for purposes other than those listed below. We only share your personal data with third parties if:

· you have given us your explicit consent to do so under Article 6 Paragraph 1 Sentence 1 Letter a of the GDPR;

· it must be shared under Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in your data not being shared;

· if there is a legal obligation to share data under Article 6 Paragraph 1 Sentence 1 Letter c of the GDPR; or

· if this is permitted by law and is required to process contractual relationships with you under Article 6 Paragraph 1 Sentence 1 Letter b of the GDPR.




We use cookies to operate the website. Cookies are files that your browser saves on your end device when you visit our website. We use them to store data relating to your visit and for the purposes of recognition, as well as for statistical recording, improvements and guaranteeing the operation of our website. The legal basis for this is Section 6 Paragraph 1 Letter f of the GDPR. Temporary cookies are deleted when you leave the website. Most browsers automatically accept cookies. However, you can change your browser settings in such a way that cookies are not saved on your computer or a notice is always displayed before a new cookie is saved. Completely disabling cookies may however result in you being unable to use all of the features of our website.


5.Analysis tools

We use a website analysis service on our website from Google Analytics, a web analysis service from Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter ‘Google’). In this regard, pseudonym usage profiles are created and cookies are used (see Point 4). The information collected by the cookie relating to your use of this website, such as

· the browser type/version;

· the operating system used;

· the referrer URL (the site previously visited);

· the host name of the accessing machine (IP address); and

· the time of the server request;

 is sent to a Google server in the USA and saved there. The information is used to evaluate website use, to compile reports about website activities and to provide other services relating to website and internet use for market research purposes and for the needs-based design of this website. This information may also be sent to third parties if this is permitted by law or if third parties process data on our behalf. IP addresses are never merged with other Google data. IP addresses are anonymised so that no associations can be made (IP masking). You can prevent cookies from being installed by changing your browser settings accordingly; however please note that this may mean you are unable to use all of this website’s features to their full extent.

You can also prevent data relating to your use of the website (including your IP address) from being captured by the cookie, and from this data being processed by Google, by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

You can find more information about data protection in connection with Google Analytics in the Google Analytics Help pages (https://support.google.com/analytics/answer/6004245?hl=de) If Google Adwords Conversion Tracking is used, a cookie will be saved on your device if you access this page by clicking on a Google ad. This is used to analyse and statistically evaluate the use of the website. The cookie is valid for 30 days. No personal identification is made, however an observation is made as to whether the user accessed the page via a Google ad. You can prevent this use by disabling these cookies in your browser settings.



6.Social network plug-ins

Plug-ins, links and buttons for social media websites are used for advertising and informational purposes, on the basis of Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR. The embedding of these elements means that data is sent to the corresponding social media provider when the page is accessed, and data may also be sent to third countries. This data is saved and processed by the providers, and in particular, a provider is able to recognise website visits if you are signed into that social media provider at the time. When you ‘share’ or otherwise pass on (‘like’) posts on our website in a social network, this is sent to the provider and saved, possibly also in your user profile. Social networks use this data for commercial purposes, marketing, advertising and other purposes, with particular reference to creating profiles for you and providing personalised adverts. You can find the purpose and scope of data collection and other processing and use of data by Facebook, as well as your rights and settings options for protecting your privacy in Facebook’s privacy policy (https://www.facebook.com/about/privacy/).



7.Data subject rights

You have the right:

· to request information about your personal data that is processed by us, pursuant to Article 15 of the GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom the data has been or is being disclosed, the intended storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was collected by us, and the existence of automated decision-making including profiling and meaningful information concerning the details of this, where applicable;

· to request that incorrect or incomplete personal data stored by us is immediately rectified pursuant to Article 16 of the GDPR;

· to request that your personal data stored by us is erased pursuant to Article 17 of the GDPR, unless processing is required to exercise the right to free expression of opinion and information, to fulfil a legal obligation, for reasons in the public interest or to assert, exercise or defend legal claims;

· to request that the processing of your personal data is restricted pursuant to Article 18 of the GDPR, if the accuracy of the data is disputed by you or processing is unlawful, and you have objected to such data being erased and we no longer require the data, but you require it to assert, exercise or defend legal claims, or you have objected to processing pursuant to Article 21 of the GDPR;

· to request that you receive personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format or to request that it is transmitted to another controller, pursuant to Article 20 of the GDPR;

· to withdraw the consent you have previously given at any time pursuant to Article 7 Paragraph 3 of the GDPR. This results in us no longer being able to process data on which this consent is based in the future;

· to lodge a complaint with supervisory authorities pursuant to Article 77 of the GDPR. Generally, you may contact the supervisory authority in your usual place of residence or the location where our office is based; and

· to object against your personal data being processed pursuant to Article 21 of the GDPR, provided that there are reasons that relate to your particular situation or provided that the objection is against direct marketing. If the latter applies, you have a general right to object, which is processed by us without having received details concerning a particular situation. You have the option of objecting by phone, email or fax, or by sending a letter to our office’s postal address, which is given at the start of this privacy policy.



8.Data security

To guarantee data security, our website’s content is encrypted using SSL, in line with the state of technological knowledge. To secure data, we take measures in line with the state of technological knowledge, with particular reference to restricting access to data, protection against alterations and loss, and for confidentiality reasons. These measures are also taken by service providers we commission, and we have concluded corresponding contractual agreements with these service providers.



9.Status and updating this privacy policy

This privacy policy applies as at 25/05/2018. We reserve the right to update the privacy policy at any time to improve and/or update data protection.